Technical Issues?


If you have any problems with the following, please contact Digitell Support:

  • Registering for the event
  • Receiving emails
  • Participating in the webinar

To cancel your registration contact Kristin Zerfas at kzerfas@aans.org.  Refund requests received on or before Nov. 24, 2020, will be refunded less a $50 processing feel. No refunds will be given on or after Nov. 25, 2020.


For the Social Engagement Activities in Remo Platform: Conversation Lounge, Opening Reception and Meet the Leadership

HIGHLY RECOMMENDED: Complete the Remo system check early to confirm compatibility with the platform and avoid any potential Firewall issues at https://geartest.remo.co

Supported browsers include Chrome, Safari and Firefox. Use of a laptop or desktop is highly recommended. Mobile devices are not suggested, such as a tablet or cell phone, as this will limit functionality.


For the fastest technical support by phone, please call
Phone: 1.860.953.2900

Phone support is available Monday to Friday from 9am to 5pm EST.

    Email support is also available via support@broadcastmed.io