Before you attend, we encourage you to determine which sessions are of interest and to add them to your personalized itinerary under the “My Itinerary” tab. For your convenience and ease of locating sessions of interest to you, we recommend using the event Filter by Date or Tag which will allow you to sort sessions by conference/event track. Find a session you wish to add to your itinerary and click “Add to Itinerary”. During the event, navigate to this tab, and select “My Itinerary” at the top for easy access to the sessions you selected and to launch your session(s).
The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience.
Before attending the online event, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the event page. Be sure to apply necessary updates to your system for items that fail before the live event.
If you need further help, please contact our Technical Support. Live help is available 9am - 5pm ET, Monday-Friday. Call us at {{$platformInstance.support.phone}} or use the GREEN "Live Support" chat feature. Support will be available throughout the event, starting from 1 hour before the start until 30 minutes after the last session.
In your live streaming player, which will only be available when watching the live stream during the event, click on “profile” at the bottom to tell us and your fellow attendees about you. You’re welcome to include as much or as little as you wish, including uploading a profile picture so that your peers can put a name to the face during live chats.
In your live streaming player, which will only be available when watching the live stream during the event, click on the number of attendees at the top to locate a fellow online attendee you wish to connect with, and “right click” to start your private message chat.